I break records in a month. If it
hadn´t been by my disastrous experiences I wouldn´t be able to
perfect the letters of complaints. I don´t remember to have written
so much letters in my native language but in English this task is
more stimulating and challenging.
First letter was sent to Alpha
Car Hire Claims Department. My mates and I hired a car from FortitudeValley´s office.
After reading the letter you will be
able to guess how shocked I was when Alpha Car Hire staff called by phone to
let me know the company would charge me $1,000. Still now I am
waiting for an answer from the company.
In second place, I shamefully confess I
bit the hook of an advertising concerning how to blog. I accepted the
terms because first month was a free trial. You will agree with me.
It was an unduly tempting offer for a surfer. The following day I
checked the course and immediately applied for the cancellation,
seeing it didn´t seem a big deal. The website replied me I was
unsubscribed but it didn´t send me any confirmation by email. It
works so. The following month I spent an hour to find out who had
paid $39 to and half hour later I was sending my second complaint
letter. I thought it was the procedure but the author of the course
diligently answered me the next day. He was puzzled reading the attempt
of complaint letter and in his own words ´There's no need for any
more than a normal email with a request of the money back´. This is
a story with a happy end.
When I look my head back I see Sir
Rasmsussen was right. With an email it would have been enough but the
recent bad treatment of Alpha Car Hire staff in my memory got me very
angry.
I sent third complaint letter to my
Business Diploma teacher regarding to the lack of interest and
motivation of one of the teamwork´s members. That is an euphemism.
Being quite honest he skipped his duties and meetings. If I had to judge my first
experience in workteam I would say he was not the only cheeky and stubborn
member in my team.
I promise this month I will repress my
impulses and avoid following Pringle´s moto ('Once you pop you can´t
stop') if it´s possible.
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